The Phone Book Co.

A+ with the Better Business Bureau

29-May-2012  | Go Back to Press

 Brandon , Manitoba - The Phone Book Company is pleased to annnounce a rating of A+ with the Better Business Bureau (Manitoba & Northwest Ontario).

This rating was achieved based on a point system that included some sixteen elemental factors with corresponding point values that can be added or deducted to obtain a score. The criteria is based on a range from Business Complaint History, Type Of Business, Time In Business, Background Information, Failure To Honour Commitments, Licensing and Government Actions known, and/or Advertising Issues known to BBB. This A+ grade represents their opinion of the Phone Book Company and its operations in Manitoba, and we are thrilled!

The Phone Book Company has been a BBB Accredited Business Since April 1, 2000. This rigorous accreditation process means you must meet the criteria outlined in the BBB Code of Business Practices. This code represents sound advertising, selling and customer service rules that enhance customer trust and confidence in business. The eight principles that comprise the code are • 1) To Build Trust • 2) Advertise Honestly • 3) Tell The Truth • 4) Be Transparent • 5) Honour Promises • 6) Be Responsive • 7) Safeguard Privacy • 8) Embody Integrity

The Phone Book Company- Manitoba’s Favourite Comphrehensive Large Print Telephone Directories - have always understood that the success of our business is directly related to the success of the businesses, customers and communities we serve.